Domestic Contractors

QANW is committed to providing domestic contractors with the means by which they can distinguish themselves from the competition, by providing useful insurances to your customers. These insurances are designed to give your customer peace of mind that their deposits and guarantees will be protected in the unlikely event that you cease to trade.

Contractors working in the domestic sector face an increasing amount of regulation and scrutiny. As such, it is important that, when choosing an insurance provider, you select one that is able to meet the needs of the demanding domestic market. QANW works very closely with competent person schemes, such as Certass, and trade bodies, such as TrustMark to ensure that the insurance products meet competent person and industry requirements, thereby assisting you with compliance.

QANW has products to suit a wide variety of work types, from windows & doors, to conservatories and extensions. Feel free to browse the links on the left for more information on our insurance products. Alternatively, you may contact us to discuss your needs.

If you are certified for self-assessment through a recognised glazing competent person scheme, such as Certass, BSI or Fensa, you are required under scheme regulations to provide your customer with a level of protection that goes above and beyond your standard written guarantee.

QANW is able to provide the facility for Insurance Backed Guarantees to be issued to customers of certified competent persons. These Guarantees are issued as insurance policies, in favour of your customers. In the event that you cease to trade, the QANW Insurance Backed Guarantee will take over some of the provisions of your written guarantee, meaning that the Insurer is responsible for rectifying defects in the installed works if you are unable to do so.

If you wish to apply, please download and complete the Application form. Pricing details are set out in the application form. Alternatively, feel free to contact us for additional information on applications.

QANW is able to facilitate the provision of Insurance Backed Guarantees in respect of almost any domestic work type, from glazing and conservatories, to roofing and loft conversions.

Insurance Backed Guarantees give your customer peace of mind that your written commitment to honour your guarantee will be met even in the event that you have ceased to trade*. As such, the IBG is beneficial to the consumer, who wishes additional protection against future eventualities, and to the sensible contractor, who wishes to differentiate himself from the rest of the domestic home improvement industry.

*The definition of "ceased to trade" and premium rates are bespoke to the type and contract value of work involved, so please contact us for further information and application packs.