ECO

Consumer Protection Policy

 

ECO

The Energy Company Obligation (ECO) aims to improve the energy efficiency of UK households; particularly low income and vulnerable households.

ECO is overseen by OFGEM, the Government regulator for energy providers in the UK. The rules for Eco – set out by OFGEM - require that solid wall insulation works, with respect to ECO, are subject to an appropriate guarantee. Ensuring the provision of long-term financial assurance and a guarantee of quality to homeowners where their chosen contractor ceases to trade.

Warranty Services Ltd trades as Kinnell ECO, and we are able to provide an appropriate guarantee for solid wall insulation works under ECO.

The Cover

The Kinnell Eco Consumer Protection Policy includes two elements of cover as detailed below:

Workmanship Defect Cover

This cover is designed to protect the homeowner in the event that you cease trading and therefore are unable to honour your written guarantee in respect of any workmanship defects.

Material Defect Cover

This cover is designed to protect the homeowner in the event that the manufacturer ceases to trade and therefore are unable to rectify any material defects.

To find out more or to apply please visit Kinnell Eco.