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Insurance Backed Guarantees & Deposit Protection


Glazing Insurance Backed Guarantees

These products were created to help contractors comply with the requirements of a Competent Person Scheme. The products are suitable for members of the following schemes:

Certass FENSA Assure

The Scheme

As part of your membership it is compulsory that you are also an active member of an insurance backed guarantee scheme such as QANW, as any work completed by a Competent Person Scheme member must be provided with appropriate financial protection.

With competitive prices starting from £14.00* an insurance backed guarantee through QANW is a low cost, long term insurance policy which provides valuable consumer protection for homeowners when undertaking home improvement projects and will ensure you remain compliant with your Competent Person Scheme requirements.

*Lowest rate available as at June 2018. All prices quoted are inclusive of Insurance Premium Tax at the prevailing rate.

Once you're a member you will get access to our great, easy-to-use members' area which has been designed following feedback from our members giving you control over your account with us.

The Cover

Do you collect deposits for installations?

If the answer is yes, then all you need to do is notify us about the deposit collected and we’ll send your customer a deposit protection policy which covers them for a total period of 120 days. The policy is intended to put your customer back in the same financial position as they were should your firm cease to trade before the installation is started/completed.

Insurance Backed Guarantee

The policy is designed to protect your customer in the event that you cease trading and therefore are unable to honour your written guarantee.


  • Windows & Doors
  • Conservatory
  • Conservatory Roof
  • Canopy
  • Roofline
  • Rooflights

Jobs you do that do not fall under the competent person scheme requirements like roofline, conservatories etc can be lodged directly on your QANW members’ area.

Great news! We work closely with Certass to provide members with access to our One-Stop-Shop service.

This means you only need to lodge your jobs once via the Certass online members’ area, you can log your deposit entries and sign off jobs here and they will automatically be transferred to QANW to allow for the relevant insurance policies to be issued to the homeowner.

We also work closely with Fensa to make sure you don’t miss out on providing valuable protection to the homeowner.

On a weekly basis, Fensa provide us with details of all your Building Regulation Compliance Certificate (BRCC) requests to allow us to check that you have registered them for an insurance backed guarantee. Where we cannot find a record of this we will add this job to your QANW members’ area as a reminder where you can simply accept the job, if you don’t get around to accepting this we will automatically add this to your account after 4 weeks and issue the relevant insurance documentation to the homeowner meaning you never need to worry about a homeowner not having the required cover.

Looking to join?

Use our short form to start your application.

Join QANW Today